Terms & Conditions
By using this website, you agree to our policies regarding orders, shipping, and returns.
Welcome to E&H. These terms outline the rules and guidelines for using our website and purchasing our products. Please read them carefully.
General
E&H reserves the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of these changes.
Products & Availability
All products listed on our website are subject to availability. We strive to display accurate product information, including colors and descriptions, but slight variations may occur.
Pricing
All prices are listed in INR (₹) and are subject to change without notice. We reserve the right to correct any pricing errors.
Orders
Once an order is placed, you will receive a confirmation. E&H reserves the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or incorrect pricing.
Shipping
Delivery timelines and shipping charges are detailed on our Shipping page. Delays may occur due to unforeseen circumstances beyond our control.
Returns & Exchanges
Returns and exchanges are subject to our Return Policy. Returns are issued as store credit (gift card). Please refer to the Returns & Exchanges page for full details.
Intellectual Property
All content on this website, including images, text, and branding, is the property of E&H and may not be used without permission.
Limitation of Liability
E&H shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Contact
For any questions regarding these terms, please contact us via the Contact Us page.
FAQs
How do I choose the right size?
You can refer to our Size Chart available on the product page for accurate measurements.
What is the delivery time?
Orders are typically delivered within 6–10 business days across India.
Do you offer free shipping?
Yes, we offer free shipping on all orders.
Is Cash on Delivery (COD) available?
Yes, COD is available with an additional ₹150 fee.
Can I return or exchange my order?
We offer returns and exchanges within 7 days of delivery. Returns are issued as store credit (gift card), while exchanges are subject to availability. If damaged product received, for exchange or refund, unboxing video of the package is mandatory.
Are there any conditions for returns?
Items must be unused, with original tags intact. An unboxing video is required to claim any defect or damage.
How should I care for my garments?
We recommend washing in cold water with mild detergent and air drying for best results. Full care instructions are available on our Garment Care page.
How can I contact you?
You can reach us via WhatsApp or Email through our Contact Us page. We’re available Monday to Friday, 11am–6pm.